| |
 |
 |
 |
| |
|
| |
 |
| |
|
| |
|
| |
 |
What is Cash and how do I recharge Cash? |
 |
Cash is for users who want to buy Gunbound Avatars or Rakion item quickly or Cash only items. You can recharge Softnyx 'cash' by purchasing it with money.
Thank you for your continuous love and support for Softnyx.
Yours Sincerely,
Softnyx Customer Care |
|
|
 |
I charged cash by paybycash and when can i expect my cash charged? |
 |
As you know it we are not payment processing company, so we have only date of ORDER that you have made and PAYMENT NOTIFICATION that received from www.paybycash.com (http://softnyx.net/02_cash/04_charge_history.asp).
USALLY, PAYBYCASH CLEARING takes up to 10 WORKING DAYS. But Paybycash clearing time can be changed depending on the Paybycash payment method. IT CAN TAKE NEAR REAL TIME AT EARLIEST AND EVEN UPTO A MONTH FOR MAXIMUM DEPENDING ON PAYMENT METHODS which users have used. Paybycash clearing time is various on your payment methods. Before you charge through PayByCash, please check your PAYBYCASH CLEARING TIME depending on your payment methods from PayByCash.
When payment notification message is received from paybycash, cash will be credited into your account ASAP.
Please send an inquiry for your order to www.PaybyCash.com customer support department for more information. (help@paybycash.com)
Thank you for your continuous love and support for Softnyx.
Yours Sincerely,
Softnyx Customer Care |
|
|
 |
What is Advance Cash for the paybycash order and ban rule ?. |
 |
Thank you for using PayByCash.
PayByCash clearing time usually takes up to 10 WORKING DAYS. But PayByCash clearing time is changeable depending on the PayByCash payment option. IT CAN TAKE NEAR REAL TIME AT EARLIEST or A MONTH DEPENDING ON THE PAYMENT OPTION users select.
To users who have records of purchasing Softnyx cash through PayByCash, Softnyx cash will be credited in advance if users place orders from PayByCash. The reason why we made this system is to enable users to purchase in advance while PayByCash processes orders which take time. All you need to do is take your time, pay off when you can afford and everything will be taken care of.
When you don't need PayByCash cash advance after you made an order, you have to report to us without having your cash used. We will deduct the cash and remove all related records from your Softnyx account. Consuming Softnyx cash without reporting gets both you and us into trouble. Handling cash advance can also be a good chance to learn how to manage your credit and our policy.
A user¡¯s Softnyx account with remaining balance for up to 30 days since the day of cash advance will be banned until he/she pays off PayByCash cash advance
Thank you for your continuous love and support for Softnyx.
Yours Sincerely,
Softnyx Customer Care |
|
|
 |
How to cancel my Paybycash order? |
 |
You do not need to cancel order that you have already made at Paybycash.com. It means you can ignore it and you don't need to pay for the all orders.
But if you had an advanced cash for the order, you should not spend the cash and report to us to cancel your order. Be careful if there isn't enough cash compare with you borrowed, we can't cancel it.
Thank you for your continuous love and support for Softnyx.
Yours Sincerely,
Softnyx Customer Care |
|
|
 |
For PayByCash users who want to receive the event bonus. |
 |
As you see, Softnyx is not payment processing company. For a user to receive the event bonus by charging through PayByCash, the payment notification from PayByCash should arrive at Softnyx¡¯s system during the event. Before you charge through PayByCash, please check your PAYBYCASH CLEARING TIME from PayByCash depending on your payment methods. PAYBYCASH CLEARING TIME is various on your payment methods.
Thank you for your continuous love and support for Softnyx.
Yours Sincerely,
Softnyx co., Ltd.
|
|
|
 |
How to purchase Bulk Cash?. |
 |
Please visit http://softnyx.net/02_cash/02_how_04transfer.asp. Below is detail information of BulkCash account :
Step 1. Make a new ID (BulkCash account) for bulk purchase and check user information.
BulkCash account cannot play Softnyx game. It used for only cash charge and resale.
If have chick account you can use it without making another new account.
Step 2. Send money to Softnyx company, there are options below :
*** To Softnyx through PayByCash option.
www.softnyx.net -> Cash Purchase -> Cash Charge -> PayByCash -> Select
"US$ 107.39".
Once payment has been confirmed, 140,000 cash will be credited to your
BulkCash account. Cash division Key(transfer key) will be sent to your
registered e-mail address of BulkCash account.
*** To Softnyx's bank account through direct deposit to Softnyx Korea at the bank in your country.
Account Name : Softnyx Co., Ltd
Account Number : 037-048170-56-00012
Bank Name : The Industrial Bank of Korea
Namdaemun Branch in Seoul
(1 Fl., YTN Bldg., 5-ga, 6-1, Namdaemun-ro, Jung-gu, Seoul, Korea)
Swift Code : IBKOKRSE
Type your remittance information at
http://softnyx.net/02_cash/02_how_Direct_Deposit.asp and
click "Confirm" button.
Ref. No.
Name
Remitted Amount
Address
State / City
ZIP Code
Phone number
Once payment has been confirmed, cash will be credited to your BulkCash account
(1400 Cash/US$1). Cash division Key(transfer key) will be sent to your
registered e-mail address of BulkCash account.
*** To Softnyx's bank account through direct deposit to Softnyx USA at the bank in your country.
Account Holder : Softnyx USA, LLC
Routing No : 075900575
Account No : 2213051754
Bank Name : ASSOCIATED BANK
733 S. Gammon Rd, Madison, WI 53719, USA
(Phone : 608-278-2444)
SWIFT Code : ABGBUS44
Type your remittance information at
http://softnyx.net/02_cash/02_how_Direct_Deposit_usa.asp and
click "Confirm" button.
Ref. No.
Name
Remitted Amount
Address
State / City
ZIP Code
Phone number
Once payment has been confirmed, cash will be credited to your BulkCash account
(1400 Cash/US$1). Cash division Key(transfer key) will be sent to your
registered e-mail address of BulkCash account.
Step 3. To divide the cash among users, follow the instruction on our homepage.
(www.softnyx.net -> Cash Purchase -> Cash Charge -> Cash Transfer)
Thank you for your continuous love and support for Softnyx.
Yours Sincerely,
Softnyx Customer Care |
|
|
 |
Where are available countries for Click&Buy? |
 |
Charge on ClickandBuy is available for the most countries.
(According to Softnyx charging policy, some countries can be restricted to charge on ClickandBuy.)
Thank you for your continuous love and support for Softnyx.
Yours Sincerely,
Softnyx Customer Care |
|
|
 |
Where are available countries for PayPal? |
 |
This Instant charging Softnyx Cash via Paypal is currently available for the most countries. According to Softnyx charging policy, Some countries can be restricted to charge Softnyx Cash.
Thank you for your continuous love and support for Softnyx.
Yours Sincerely,
Softnyx Customer Care |
|
|
 |
Why has my paypal payment been refunded? |
 |
You may charge via one paypal account for one Softnyx account only.
If not, your payment get refunded.
Thank you for your continuous love and support for Softnyx.
Yours Sincerely,
Softnyx Customer Care |
|
|
 |
I can't charge anymore by Credit card USA ONLY or Clickandbuy or Paypal(US/CA). |
 |
According to our fraud protection policy, users with each user grade have different Cash charging rate with every 30 day renewal.
Normal-10,000 Cash / 2 times
Cash-10,000 or 20,000 Cash / 2 times
Royal-10,000 or 20,000 Cash / 3 times
VIP-10,000 or 20,000 or 30,000 Cash / 3 times
Thank you for your continuous love and support for Softnyx.
Yours Sincerely,
Softnyx Customer Care |
|
|
 |
Where can I buy/recharge Prepaid Card ?. |
 |
Prepaid card is a new form of Softnyx cash recharge system made specifically for our users.
Please visit http://www.softnyx.net/02_cash/02_how_02prepaid.asp?Charge_Type=2
for information on your local retail store. And visit https://www.softnyx.net/02_cash/03_charge_02prepaid.asp to charge cash using prepaid card.
But if you are Singapore user, please visit
http://softnyx.net/02_cash/02_how_09Acash.asp?Charge_Type=9 and
https://www.softnyx.net/02_cash/03_Charge_10Acash.asp?Charge_Type=10 for A-Cash.
Gunbound and Rakion use same cash with Maplestory.
Thank you for your continuous love and support for Softnyx.
Yours Sincerely,
Softnyx Customer Care |
|
|
 |
All payment methods to charge Softnyx cash. |
 |
All payment methods to charge Softnyx cash:
1) If you have credit card, Please go to the following URL.
Credit Card USA ONLY(for USA resident only)
http://softnyx.net/02_cash/02_how_06credit_select.asp
https://www.softnyx.net/02_cash/03_charge_06credit_select.asp?Charge_Type=6
ClickandBuy
How to charge : "http://softnyx.net/02_cash/02_how_13clickandbuy.asp?Charge_Type=13"
Cash charge : "https://www.softnyx.net/02_cash/03_Charge_13ClickAndBuy.asp?Charge_Type=13"
Paypal
How to charge : "http://softnyx.net/02_cash/02_how_15RakionPaypal.asp?Charge_Type=15"
Cash charge : "https://www.softnyx.net/02_cash/03_charge_15paypal.asp?Charge_Type=15"
2) If you do not have credit card, you can use other payment methods.
PayBycash
How to charge : "http://softnyx.net/02_cash/02_how_01paypal.asp?Charge_Type=1"
Cash charge : "https://www.softnyx.net/02_cash/03_charge_05pbc.asp?Charge_Type=5"
Prepaid card
How to charge : "http://www.softnyx.net/02_cash/02_how_02prepaid.asp?Charge_Type=2"
Cash charge : "https://www.softnyx.net/02_cash/03_charge_02prepaid.asp"
Runspoint (for HongKonger user)
How to charge : "http://softnyx.net/02_cash/02_how_08runspoint.asp?Charge_Type=8"
Cash charge : "https://www.softnyx.net/02_cash/03_Charge_09run.asp?Charge_Type=9"
A-Cash (for Singaporean user)
How to charge : "http://softnyx.net/02_cash/02_how_09Acash.asp?Charge_Type=9"
Cash charge : https://www.softnyx.net/02_cash/03_Charge_10Acash.asp?Charge_Type=10"
MOL ePoint (for Malaysian user)
How to charge : "http://softnyx.net/02_cash/02_how_03molepoint.asp?Charge_Type=3"
Cash charge : "https://www.softnyx.net/02_cash/03_charge_03MOLe.asp?Charge_Type=3"
Sify cash (for Indian user)
How to charge : "http://softnyx.net/02_cash/02_how_11sifyCash.asp?Charge_Type=11"
Cash charge : "https://www.softnyx.net/02_cash/03_charge_11sify.asp?Charge_Type=11"
Gamesultan cash (for Turk user)
How to charge : "http://softnyx.net/02_cash/02_how_14GameSultan.asp?Charge_Type=14"
Cash charge : "https://www.softnyx.net/02_cash/03_charge_14GameSultan.asp?Charge_Type=14"
Mobiusonline ( for Filipino user)
How to charge : "http://softnyx.net/02_cash/02_how_18mobiusonline.asp?Charge_Type=18"
Cash charge : "https://www.softnyx.net/02_cash/03_charge_18mobiusonline.asp?Charge_Type=18"
Vcoin ( for Vietnamese user)
How to charge : "http://softnyx.net/02_cash/02_how_19Vcoin.asp?Charge_Type=19"
Cash charge : "https://www.softnyx.net/02_cash/03_charge_19Vcoin.asp?Charge_Type=19"
3) If you want to purchase bulkcash via direct deposit to Softnyx's bank account, Please go to the following URL
http://softnyx.net/02_cash/02_how_04transfer.asp?Charge_Type=4
Yours Sincerely,
Softnyx Customer Care |
|
|
|
| |
|
|
 |
 |
 |
|
|